I need to close my account

• 

  tmimetso · Member · Jan 18, 2022 at 11:04 am

  • Copy link
  • Add topic to favorites

  I need to close my account

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  emilijamu · Member · Jan 18, 2022 at 12:38 pm

  • Copy link

  Hey there!

  You can permanently close your account by following the steps in this help doc: https://wordpress.com/support/close-account/#how-to-delete-your-account

  Please note that: If you have a WordPress.com plan or other upgrade, you will need to cancel active purchases before you can close your account. This can be done on the Purchases of your account.

  Some sites on the Business plan may need to contact support to complete an account closure.

  Hope this helps!

• 

  staff-mckluskey · Staff · Jan 18, 2022 at 1:08 pm

  • Copy link

  Hi @tmimetso,

  For you to be able to close the account, we will need to revert your site to the state it was before you uploaded the first plugin.
  You will likely lose all content added afterward, but I guess you don’t mind that since you’re looking to close the account.
  Could you please confirm you are okay with that?

  
  @emilijamu, if the site address contains the wpcomstaging.com, the user will not be able to delete their site or close their account without help from staff. Feel free to directly add the modlook tag to threads like these :)

• 

  emilijamu · Member · Jan 18, 2022 at 1:16 pm

  • Copy link

  staff-mckluskey, thank you for letting me know about this. I’ll make sure to add the tag for Staff to help out in future threads like this. :)