I need to contact someone from the help team asap
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I need to transfer my domain name to another host and need the information from wordpress.com in order to do it!
The blog I need help with is: (visible only to logged in users)
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Here are the steps to take when transferring a domain name from WordPress.com to another host: https://en.support.wordpress.com/transfer-domain-registration/
If you still need assistance from WordPress.com staff, add “modlook” to the tags of this forum thread to tag it for their attention.
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Thanks micawbr.
The issue I am now having is that I accidentally cancelled the domain name and so an now unable to transfer it. I paid for it for a year so technically still own it. But now I do not have access to the domain name or any way to transfer it over.
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Hi there,
I was able to restore your domain for you! =)
It has been less than 60 days since you registered the domain with us, so you won’t yet be able to transfer it to another. In the meantime, however, you can point the nameservers over to your site host and use the domain that way.
Hopefully that helps! Let me know if you have any questions. Thanks!
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Hi Darnell,
Thanks for your help! The domain still isn’t showing up on my account though so I am unable to point the nameservers over to my new site host. -
It is because the site the domain was connected to was deleted. However, check now and let me know if you see it.
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