I need to delete 3 accounts that were done for uni and the email doesn’t exist

• 

  adelinetimis · Member · Dec 13, 2025 at 4:05 pm

  • Copy link
  • Add topic to favorites

  Hi, I had to make a WordPress account each year for uni, and those accounts were made on the uni email, which doesn’t exist anymore, so I can’t delete them and apparently in order to speak to a human support I need to pay subscription. Can anyone help me?

• 

  justjennifer · Member · Dec 14, 2025 at 8:32 am

  • Copy link

  Hi there, the original account needs to be accessed in order to delete it. All you need to access are the original username and password, even without using the email address.

  If you don’t have the username and password for those accounts, please reach out via the account recovery form at https://wordpress.com/support/account-recovery/#verify-your-account-ownership and provide as much information as possible, including the account username, site URL and also the now defunct email address.

• 

  justjennifer · Member · Dec 14, 2025 at 8:34 am

  • Copy link

  Adding, make sure you are logged out of this account first.

• 

  adelinetimis · Member · Dec 18, 2025 at 3:51 pm

  • Copy link

  Hi, thank you! What can I do if I can’t remember my email? It was 12 years ago and only recently I realised these accounts are still on.