I need to delete a theme so I can delete the site
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I am trying to delete this site, but I get the following message ‘Premium Upgrades
You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.’ When I click Manage Purchases, it just shows me a theme we purchased with no link to delete or cancel. Please remove it so I can delete this site since this company is no longer in business.The blog I need help with is: (visible only to logged in users)
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Hi there,
Please follow these instructions on how to remove the premium theme:
https://en.support.wordpress.com/manage-purchases/#canceling-upgradesIf you’re still having trouble removing the theme add the tag modlook to the sidebar of this topic to notify the support staff for further assistance.
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Thanks for the response, but there is no cancel button anywhere under purchases since the theme never expires.
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Hi melissaainslie,
I’ve removed the Premium Theme from your account — you should be able to delete your site now.
Let me know if you have any problems!
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