I need to delete my Jetpack.pro profile
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I deleted my wordpress.com account a while ago because I didn’t need it any more, but didn’t realise I still had a Jetpack.pro profile.
I need that profile to be deleted please.
I had to create a new profile to post this message.
The profile that I want deleted is:
https://jetpack.pro/profile/zigpress/ -
That account actually hasn’t been closed yet.
If you close it following the steps at https://wordpress.com/support/close-account/ it will remove the jetpack.pro profile as well.
If you don’t recall the password for the account, we have some options for you at https://wordpress.com/support/account-recovery/
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Thanks for the reply.
I tried the password recovery form for the email address I _thought_ was associated with the zigpress username, however I used that same email address when creating this new account I’m using right now, so of course it just offered a reset for zigpress2.
I tried a different email alias that I might have used, but although it was accepted, no email arrived (I checked spam).
I tried to use the account recovery form, but I don’t have a .com blog so the form wouldn’t submit.
So I’m completely stuck unless you can think of a way for me to prove my ownership of the account. -
If you haven’t already, go ahead and fill out the Account Recovery Form to the best of your abilities: https://wordpress.com/support/account-recovery/#account-recovery-form
For the URL of the specific blog, enter the URL of the site that you managed through the zigpress username originally.
Once that’s done you’ll need to give our team up to several days to follow up with you. Thanks in advance for your patience.
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I never created a wordpress.com site via that username. I created the account for some other purpose (probably to use gravatar). That’s why I’m stuck. I can’t get the form to submit.
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