I need to enter a new credit card for billing auto-renew

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  jmalhoytlee · Member · Feb 21, 2014 at 2:23 am

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  I need to add a credit card. This site allows one to delete the card on file but I cannot ADD a credit card. Please direct me how to do so, so that I can pay for my renewal.

  As a side note, it would be a good idea if the system was reconfigured to make the site more user friendly to add a card. How frustrating for someone who wants to give this company money that I cannot.

  Thank you for your assistance.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Feb 24, 2014 at 11:53 pm

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  Hi there!

  If you have auto-renew set for one of your Upgrades, you can go to Store > My Upgrades, and there will be a link to update credit card details next to each Upgrade – “that says ‘Update Credit Card’.”

  Alternatively, if you have a credit card saved, under Users > Personal Settings > Account Details, you will be able to find “stored Credit Card Details” and change or remove it there.

  If you don’t see the option to change you credit card in either of these places, an you send me a screenshot? You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there. Here are some tips for taking screenshots:

  Take a Screenshot

  Let me know if I can help with anything else in the meantime!