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Forums / I need to grant myself access to my sites!

I need to grant myself access to my sites!

  • Unknown's avatar
    madcoolgran · Member · Dec 3, 2016 at 11:02 pm
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    As stated in a different thread, I can view my sites but when I try to access the dashboard WordPress is telling me I haven’t created any yet. And when I click on my shortcut to the dashboard I do get to a log in page where, when I try to log in, I get the following message:-

    “User madcoolgran Cannot Access the Dashboard Requested

    You are logged in as “madcoolgran” and do not have the necessary privileges to access the dashboard for “Down T’Allotment With Suzy And Mad Cool Gran”. If you are not “madcoolgran”, please log out, and log back in with your username. If you are “madcoolgran” and you need access, please ask an administrator of the site to invite you.”

    Since I am the administrator of both sites, how doI do this?
    This is not the first time I have had this problem but the disappearing sites is new.

    My sites are – http://www.leonie1157.wordpress.com and leonie0357.wordpress.com

  • Unknown's avatar
    staff-ozmodiar · Staff · Dec 4, 2016 at 5:38 pm
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    The issue is that the WordPress.com user account that you are posting from is not the owner or admin of leonie1157.wordpress.com or leonie0357.wordpress.com .

    So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the dashboards for those sites.

  • Unknown's avatar
    leonie1157 · Member · Dec 4, 2016 at 10:05 pm
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    Thanks for the info. You were right about two accounts. Have now managed to log in to my sites using my original account. Now have to find out how to delete the unwanted account.

  • Unknown's avatar
    timethief · Member · Dec 4, 2016 at 10:10 pm
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    Now have to find out how to delete the unwanted account.

    If you are not logged in under the correct username account ie. the one you want to deactivate, then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account.

    Here’s how to deactivate your account:

    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/
    Registering an account here required
    (1) your consent to the Terms of Service http://wordpress.com/tos/ and all policies made under it found in the support docs like this one for Deleting Accounts http://en.support.wordpress.com/deleting-accounts/,
    and
    (2) an email address.
    Any personal information you posted anywhere was posted voluntarily. Both the email address and personal information can be removed or replaced at any time.
    You may want to read this support doc:
    Private User Data https://en.support.wordpress.com/private-user-data/ and other information disclosed in the privacy policy https://automattic.com/privacy/

    1. You can go to My Account->Edit Profile at https://wordpress.com/me/account and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy

    IMPORTANT NOTE: Deleting blogs and/or blog content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • Unknown's avatar
    staff-ozmodiar · Staff · Dec 5, 2016 at 8:59 pm
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    You might want to transfer ownership of those sites away from the account you do not use and to the account that you do use:

    https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  • The topic ‘I need to grant myself access to my sites!’ is closed to new replies.

Tags

  • Account Recovery
  • asked the same question 2 years ago
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 4 replies
  • Last activity 9 years
  • Latest reply from madcoolgran

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