i need to know the FTP credentials
-
I have been blocked from logging into my site by jetpack. I have to make changes in wp-config.php. In order to access that file I need to know the FTP credentials and Host name.
The blog I need help with is: (visible only to logged in users)
-
Are you saying you are not able to access wp-admin dashboard ?
1) Do you have an access to cPanel ? As you can change it from there as well.
2) Or you can create FTP account from cPanel and access wp-config.php file to edit it.
-
The hosting company you are using is Bluehost, and so you will contact them for FTP details. Please reach out to your hosting company.
https://www.whois.com/whois/madrasvaasi.com
Here’s a bit about the differences between WordPress and WordPress.com- https://en.support.wordpress.com/com-vs-org/
Hope that helps!
-
Hi pritamahire,
I have an access to cPanel. Could you please elaborate how can I edit in cPanel as I am beginner. -
I’m sorry, cPanel edits are outside the scope of this forum. You’ll want to use the forums at https://wordpress.org/support/ for any support on managing your site. The Jetpack specific forum is here: https://wordpress.org/support/plugin/jetpack/
Hope that helps to point you in the right direction!
-
- The topic ‘i need to know the FTP credentials’ is closed to new replies.