I need to know why my site crashed suddenly and work is safe or not

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  shikharpratap7 · Member · Jun 8, 2021 at 9:11 pm

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  Please fix this or just give me my saved elementor templates that i made saved with the name of shikhar

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  kokkieh · Staff · Jun 9, 2021 at 8:42 am

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  Hi there,

  What is the URL of the site you’re working on?

  The only site in the account you’re using to post here is the free site, https://shikharpratapsingh13.wordpress.com/, and it doesn’t look like you’ve ever changed anything on that site.

  Using Elementor on WordPress.com requires our Business Plan, and you’ve also never bought any paid upgrades from us using this account.

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  shikharpratap7 · Member · Jun 9, 2021 at 10:40 am

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  Sorry for incomplete information.

  I was developing my website on local machine but suddenly after changing my site name the file was crashed giving me white screen of death with error 404. I developed my resume using elementor and saved my template too. But I am unable to access my website now. Please i just want to host my website so help me extract my website or Just the Elementor template that i saved. I am sharing a link please download my zip file it contain my backup. I just want to host my website.
  My project

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  shikharpratap7 · Member · Jun 9, 2021 at 10:42 am

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  kokkieh

  Thanks anyway and if you find the problem please do tell.

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  kokkieh · Staff · Jun 9, 2021 at 10:53 am

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  You are posting in the support forums for the hosting provider, WordPress.com. We’re not the same thing as the open source WordPress software you’re using for your local site.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using.

  https://wordpress.org/support/forums/