i need to live chat a website builder

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  injeremibe · Member · May 21, 2021 at 5:10 pm

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  i don’t understand how a client is stuck and struggling with your product and can’t live chat or email you?

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  staartmees · Member · May 21, 2021 at 5:19 pm

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  Live chat and email support are only available if you have a paid WordPress.com plan.
  If you are talking about a WordPress.com website, you find useful info at https://wordpress.com/forums/topic/new-to-wordpress-com-resources-to-get-started/

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  deancroyal · Staff · May 25, 2021 at 12:21 am

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  Hi @injeremibe – Could you share the site URL with us? We make live chat and email support available as described above, but if by chance your client is signed into the incorrect account or something else is going on, it can be a bit more challenging to reach us. Let us know and we’ll see what we can do to help.