I need to make changes and get a refund that I donʻt need a "mobile" bill on cc.

  • Unknown's avatar

    Hi, I created a web blog a while back and this morning paid for the bare minimum for the web blog and paid with my gift card (Visa) but did not know that when I clicked the “mobile” section, that i donʻt have a phone like that so I want to ask that you remove that cost from my credit card and put it back…can you help me these and now to do a new site?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    You must be logged in under the exact same username account that purchased the upgrade(s) to cancel.

    To cancel a domain you registered with WordPress.com, please log into your account, then go to Store → My Upgrades and use the “Cancel” link in the Subscription Status column.

    If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

    Note: It takes from 1 – 2 weeks for the refund to be received.

  • The topic ‘I need to make changes and get a refund that I donʻt need a "mobile" bill on cc.’ is closed to new replies.