I need to merge user profiles into one

• 

  penned40 · Member · Dec 20, 2021 at 1:54 pm

  • Copy link
  • Add topic to favorites

  I need to merge accounts into one. My url is https://thematicsframework.net
  Merge username penned40 into edxav1er10 so that all are controlled by this username.

  I don’t have a site linked to this WordPress.com account

• 

  helper-heroponriki · Member · Dec 20, 2021 at 4:40 pm

  • Copy link

  Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at Bluehost.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  A quick Google search brought up this Stack Exchange topic about this that might be helpful.

  Otherwise, you should reach out to Bluehost for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. You can reach them here: https://www.bluehost.com/contact

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting