I need to migrate my domain

• 

  raygunne85 · Member · May 2, 2024 at 5:49 pm

  • Copy link
  • Add topic to favorites

  How do i migrate my domain as i can’t find the option

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  mgozdis · Staff · May 2, 2024 at 6:53 pm

  • Copy link

  Hi there! Can you clarify the domain name and if you are trying to transfer or connect a domain to your existing WordPress.com site? We have the following guide that details the differences between connecting vs transferring.
  https://en.support.wordpress.com/domain-connection-vs-domain-transfer/

  We also don’t allow incoming transfers for certain TLDs like .uk, but these domains can still be connected instead.
  
  Let us know how we can help :)

• 

  raygunne85 · Member · May 2, 2024 at 7:28 pm

  • Copy link

  Yeah, sorry for the confusion. My DNS is still saying wordpress but I’ve moved my site over to another company, but I can’t get at the DNS records since my package has dropped to the free version.

• 

  deancroyal · Staff · May 3, 2024 at 1:13 am

  • Copy link

  HI @raygunne85 – I believe the domain you are referring to is “torusdigitalmarketing.co.uk”, is that right?

  If that’s right, it looks like you own the domain over at Namecheap. In order to make the DNS changes to your domain to point it to your new web host you will need to log in over at Namecheap and make them there. If you don’t recall a Namecheap login, contact their support here to get a little more help with this.