I need to re connect my domain

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  bigbullyfishing · Member · Apr 20, 2019 at 12:25 pm

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  My domain expired and WordPress NEVER notified me to renew. I have lost business and was not notified. I need someone to re connect it ASAP Please.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 20, 2019 at 2:34 pm

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  Hi there,

  We have sent you multiple emails to the email address associated with your WordPress.com account regarding the renewal of your domain.

  Now, that domain has already been removed from our system and is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges an $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.

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  bigbullyfishing · Member · Apr 20, 2019 at 2:40 pm

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  Yes we agree. For whatever reason we have not received ANY of your emails. I do get this email from your forum response. In past years we have never had an issue renewing.

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  fstat · Staff · Apr 20, 2019 at 3:01 pm

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  I have emailed you a payment request. When you have submitted the payment reply back here so that we start the recovery process.

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  bigbullyfishing · Member · Apr 20, 2019 at 3:04 pm

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  Great! I have submitted payment.

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  bigbullyfishing · Member · Apr 20, 2019 at 5:01 pm

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  Do you know how long the process to recover takes? Thanks for your help

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  fstat · Staff · Apr 20, 2019 at 6:48 pm

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  I have already started the recovery process. It usually takes 24-48 hours and I’ll let you know as soon as your domain is restored.

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  bradshawtm · Staff · Apr 24, 2019 at 4:24 pm

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  Your domain is now restored and active. I’ve emailed you a few additional details.