I need to renew a recently expired domain. – Umatillawc.org

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  ubwcdirector · Member · Jun 25, 2019 at 8:02 pm

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  I need to contact someone from WordPress support in order to try to recover a recently expired domain. Please advise

  The blog I need help with is: (visible only to logged in users)

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  ubwcdirector · Member · Jun 25, 2019 at 8:41 pm

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  The site in question is http://www.umatillawc.org. I await response, thank you

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  staff-blorbo · Staff · Jun 25, 2019 at 9:47 pm

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  Your domain umatillawc.org expired on May 12, 2019. We sent several email warnings both before and shortly after it expired.

  Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://en.support.wordpress.com/domains/domain-expiration/

  The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://en.support.wordpress.com/domains/domain-expiration/#redemption-period

  A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.

  I have sent a payment request for the total of $98 to the email address on your account. Once the payment is received, we will send a note to our domain partner regarding umatillawc.org. This process only takes about 2-3 days start to finish.

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  ubwcdirector · Member · Jun 26, 2019 at 12:28 am

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  Thanks for your response.

  I do not think that that email is currently working, due to the domain being expired. I have updated the email address on my account to one that I will actually work, please simply resend or send a copy of the invoice to (email visible only to moderators and staff) and I will process asap.

  Thank you

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  fstat · Staff · Jun 26, 2019 at 6:15 am

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  Hi there,

  I don’t see any change to your email address. Please update your email by following these instructions:

  Change Your Email Address

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  ubwcdirector · Member · Jun 26, 2019 at 5:55 pm

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  Email address has been changed and as soon as you can send the payment email to the address on file, it would be appreciated.

  Thanks

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  staff-blorbo · Staff · Jun 26, 2019 at 7:00 pm

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  I have re-sent the payment request for the total of $98 to the email address on your account. Once the payment is received, we will send a note to our domain partner regarding umatillawc.org. This process only takes about 2-3 days start to finish.

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  staff-blorbo · Staff · Jun 26, 2019 at 7:34 pm

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  We have received your payment and contact our domain partner. We’ll let you know as soon as the domain is recovered.

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  tanjoymor · Member · Jun 26, 2019 at 10:36 pm

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  Hi there,

  Good news! Your domain of umatillawc.org has been restored.

  Please be sure to let us know if you have any further questions, we’re happy to help! :-)