I need to renew an expired domain

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  vegaschiq · Member · Jan 17, 2014 at 5:05 pm

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  I am not seeing a button to renew. It’s been about 2 weeks since it expired.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 17, 2014 at 5:07 pm

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  Hi there,
  I’ll tag this thread for Staff assistance. Please read this while waiting http://en.support.wordpress.com/domains/domain-expiration/ Also subscribe to the thread so you are notified when they respond and please be patient while waiting.

  NOTE: You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew any upgrade for the blog.

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  auxclass · Member · Jan 17, 2014 at 5:14 pm

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  No Renew button Might also be related to mujeresamujeres.com. being registered with Godaddy

  Are you really asking about renewing the domain mapping?

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  gracejiyoung · Member · Jan 17, 2014 at 5:28 pm

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  @vegaschiq- Hi there,

  Please note that the domain mapping has expired for jbayfashionshow.com and mujeresamujeres.com. The account with the username: vegaschiq (while a user of the blog) is not the account that purchased these upgrades. Please log into that account and you can renew these upgrades by going to Store > My Upgrades in your Dashboard.

  Only the account that purchased the upgrade can renew it.

  Feel free to reach out if you have any questions!

  Thank you all!