I need to renew my domain but it is in redemption period with Word Press

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  alpinedivine · Member · Jan 8, 2018 at 10:29 pm

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  I registered my domain through Word Press who registered the domain through Wild West Domains. The domain expired in November and has been in a grace period. Now it is in redemption period. I really want to renew the domain but not sure if it’s still possible. I did not realize that by not renewing my domain, my email would stop working (this domain is listed as my primary domain in G Suites).

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jan 9, 2018 at 7:32 am

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  Hi there, I’ve tagged this for Staff assistance in helping you with your expired domain, alpinedivine.com Please read this about the process when a domain name expires: https://en.support.wordpress.com/domains/domain-expiration/

  I see in this now-closed thread that you are ready to pay the additional US$80 redemption fee. Staff will advise you about that when they look in on this thread. Thanks for your patience.

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  justjennifer · Member · Jan 9, 2018 at 7:32 am

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  Staff- just FYI, I needed to unspam my own reply in this thread.

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  fstat · Staff · Jan 9, 2018 at 8:21 am

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  Hi there,

  I have contacted you via email with more information regarding the recovery of your domain. Please follow up there.

  Thanks!

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  alpinedivine · Member · Jan 9, 2018 at 8:18 pm

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  Hi,

  Thank you. My email is linked to my expired domain and is therefore not receiving emails. I just realized I needed to change my email on this account to receive your email. So I’ve just done that.

  Could you please resend the email with the recovery information?

  Thanks!

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  fstat · Staff · Jan 10, 2018 at 8:41 am

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  I have sent the email to your updated email address. Please let me know if you’re having any issues receiving it.

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  alpinedivine · Member · Jan 11, 2018 at 3:21 am

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  Thank you. I received the email.

  Can you tell me how long it takes to determine whether my domain is recoverable or not?

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  alpinedivine · Member · Jan 11, 2018 at 3:21 am

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  I have paid the fee and replied to the email.

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  synora10 · Staff · Jan 11, 2018 at 12:44 pm

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  Hi there,

  The domain has been restored and we’ve sent confirmation by email. Cheers!

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  charliehawkins3 · Member · Jan 15, 2018 at 6:23 pm

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  Hi there, I have this is exact same issue. I have spoken to a member of your staff on the live chat system you have. I am desperately awaiting an email with recovery information. I can pay this ASAP.

  I need to get my emails back up and running.

  I domain I need help with is isleofnoises.com

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  charliehawkins3 · Member · Jan 16, 2018 at 11:03 am

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  I have still not received any information regarding this! Please contact me ASAP.

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  akumarjain · Staff · Jan 16, 2018 at 11:17 am

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  @charliehawkins3, please start a new thread of your own (https://en.forums.wordpress.com/?new=1) and tag it with modlook for the attention of the support staff.

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  kokkieh · Staff · Jan 17, 2018 at 8:11 am

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  @charliehawkins3

  I see we’re helping you in your own thread, so I’m closing this one to further replies. When you post into someone else’s thread your request is not linked to your account, which makes it much harder for us to help you and can cause us not to see your reply as this thread had already been resolved, so please always create your own thread instead if you need help with an issue like this.