I need to renew my domain mapping

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  gssocial · Member · Sep 25, 2014 at 9:23 pm

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  I have no idea how to renew domain mapping, how do I renew this, how can this be set to auto renewal. HELP!

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Sep 25, 2014 at 11:33 pm

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  Hi there,

  Can you reply back and confirm what domain you’re trying to renew the mapping for?

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  gssocial · Member · Sep 25, 2014 at 11:37 pm

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  Still unable to find a renew link, please help.

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  gssocial · Member · Sep 25, 2014 at 11:37 pm

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  it is bjackson.greatschools.org for the domain mapper

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  gssocial · Member · Sep 26, 2014 at 4:08 pm

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  Hello still waiting to hear back…

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  jeremeylduvall · Member · Sep 26, 2014 at 8:41 pm

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  Hi there,

  Are you potentially referring to billjackson.greatschools.org, not bjackson.greatschools.org? If so, the former (billjackson.greatschools.org) was purchased under a different user account on the blog. You will need to log in under that user account to renew the upgrade.

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  gssocial · Member · Sep 26, 2014 at 10:47 pm

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  I am logged in as that user, now where do I find this information?

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  jeremeylduvall · Member · Sep 26, 2014 at 10:55 pm

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  From the Dashboard (https://billjacksongreatschools.wordpress.com/wp-admin/), you’ll want to highlight “Store” on the left-hand side. Then, click “My Upgrades”. If you’re logged in under the correct user account, you’ll see the option to renew billjackson.greatschools.org.