I need to speak with someone about a refund

  • Unknown's avatar

    I canceled domain mapping on my account shortly after I saw that I was charged. I was informed that I would be getting a refund since it was within 2 days. That was back on 11/21/2016 & as of today I have not seen the $13.00 refund come through. Please advise on this issue.

    The blog I need help with is: (visible only to logged in users)

  • Hi @beeserene, I can see the refund is fully processed from this side, but it can sometimes take a few business days for your bank to route everything back and post to your account.

    If you don’t see it after 5 business days or so, can you get in touch with the bank or card company to see if they can push that through on their end?

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