I need to talk someone for refund

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  smbadhon · Member · Jan 5, 2023 at 8:51 pm

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  I buy a annual hosting plan from wordpress for 120$. Now I am trying to install a free theme called astra or some free plugin.
  But why wordpress asking me to upgrade on business plan?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 6, 2023 at 12:12 am

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  Hi there,

  I do not see any upgrades under your @smbadhon WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.