I need to talk to a rep

  • Unknown's avatar
    talpost170 · Member ·

    Our organization recently upgraded from free account to paid business account. Thinking WooCommerce was part of the upgrade i found out that this is an additional fee. I cancelled the trial period. Now what ever i click on in WP i get the Woo Commerce trial cancelled page.

    Where is my westcliffepost170.org site that i paid for?

    Jurgen

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    I can confirm that you started your site under the free Woo Express trial offered here: https://wordpress.com/setup/wooexpress

    WooCommerce does work freely during the trial, but the functionality is dependent on an upgrade so if it is cancelled on or before the end of the term, that functionality is lost.

    You are trying to regain access to the WooCommerce functionality of your site? Or do you wish to recover only the domain talpost170.com to use on another project? Thanks for clarifying!

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