I never use your service since Sept 2015, and You charged for all these months.
-
Please check my email (email visible only to moderators and staff) with vaultpress…I never use your service as my server has problem with vaultpress since the day of registration on Sep 15, 2015..All these months you have been charging me. Please check and solve the problem. I do not want to use your service and will not use your service.
-
Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. If you have a wordpress.org account and a wordpress.com account that could be confusing you.
Are you referring to a specific website? If so then what is the exact URL starting with http:// of the site you refer to please?
To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
-
Hi there,
Go ahead and contact our VaultPress staff in regards to your purchases:
https://vaultpress.com/contact/
They should be able to assist you ASAP.
Thanks!
- The topic ‘I never use your service since Sept 2015, and You charged for all these months.’ is closed to new replies.
WordPress.com Forums 