I only need to renew my domain name/mapping not whole Premium package

flowerpistol · Member · Oct 22, 2015 at 5:06 pm
Copy link

Add topic to favorites
I’ve been purchasing the Premium package for two years now and I think the only thing I really need is to have my domain name, sharonoharren.com, renewed. I tried to renew just that part, which expires on Oct. 25 and it won’t let me! Says it’s already mapped. Do I have to wait three days and do it on Oct. 25? There’s no wait to renew the Premium package.

The blog I need help with is: (visible only to logged in users)
micawbr · Member · Oct 25, 2015 at 11:59 pm
Copy link
A WordPress.com staff member can unbundle the domain name from the Premium plan. I’ve tagged this thread for their attention. Since it’s Oct. 25th now, you may need to renew the Premium plan just so you don’t lose the domain. Then staff can adjust the billing.
staff-doublebassd · Staff · Oct 26, 2015 at 3:26 am
Copy link
Hi Sharon,

I removed the premium upgrade subscription from your account.

If you go here, you should be able to see the option to only renew your domain subscriptions.

Please let me know if you have any questions.

Thanks!
flowerpistol · Member · Oct 26, 2015 at 6:54 pm
Copy link
Thank you both for the help!
staff-doublebassd · Staff · Oct 26, 2015 at 7:11 pm
Copy link
Of course!
prequelpdx · Member · Oct 26, 2015 at 10:38 pm
Copy link
Hi,

This is the exact issue that I’m about to face on December 12th for prequelpdx.org. Can someone from WordPress staff unpackage my domain from the premium account as well?

Thank You!

Ryan
staff-doublebassd · Staff · Oct 27, 2015 at 3:35 am
Copy link
@prequelpdx,

Updated! prequelpdx.org will now be renewable separate from Premium.

Let me know if you have any questions or issues.

Thanks!
prequelpdx · Member · Oct 28, 2015 at 9:18 pm
Copy link
Thanks Darnell!
staff-doublebassd · Staff · Oct 29, 2015 at 12:41 am
Copy link
You’re welcome!

No items found.