I own the url, but did not make payment. How do I repay or get the wordpress site
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I own the url, but did not make payment. How do I repay or get the wordpress site
wwwtabselearning,com
WP.com: Yes
Correct account: Unknown -
Hi,
I’d just like to clarify that this is the correct domain: tabselearning.com
Is that right?
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Thanks @rlpurvi, it seems to be active, and just be under another account. Are you able to log out and log in with the email address that gets renewal reminders or new comment notifications?
If needed, you can recover account access using a transaction ID. Here’s how:
https://wordpress.com/support/account-recovery/#account-recovery-form -
Hi,
I had a person build my website in wordpress. The account was to expire last year and the designer made the payment. I am trying to get the transaction id from her, but no success yet.So I paid for the website and development but cannot get access to reactivate.
Do I have any recourse?
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Unless you can prove ownership through our Account Recovery process, there’s nothing else you can do. By all intents and purposes, the designer paid for and controls the site so they will need to be the one who can give you access and transfer ownership to you. I would recommend working with them to resolve this.
I hope that clarifies things.
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