I own the website http://qigongacademie.wordpress.com/ but I can't login in the backend anymore
-
I can not find the way to login in the backend of my website; for some reason the admin panel completely disappeared and in my profile is indicated that I do not have a website.
Can anyone help me out? -
Hi –
What is the domain you need help with?
Likely, you are not logged into the correct account. Somehow you have created a duplicate account at WordPress.com. You will only be able to access your site’s admin panel from the account that originally created it.
If you need further help getting logged in correctly, please see the Account Recovery information here: https://en.support.wordpress.com/account-recovery/
-
Hi lizkarkoski, thanks for your reply, but the authenticitation process did not help me either. It could be that there was made a duplicate, but still having problems finding the login for the backend. Normally it just appeared when I openend the website. Is there an alternative like https://qigongacademie.wordpress.com/manager of admin?
-
WP-Admin dashboard link: https://qigongacademie.wordpress.com/wp-admin/
New dashboard: https://wordpress.com/stats/insights/qigongacademie.wordpress.com
Let me know if you can access either dashboard.
-
Hi Liz, thanks again
The first link … /wp-admin does reject acces with my account
The second link says: You don’t have any WordPress sites yet.
So I can’t acces either dashboard :(
do you have more tricks Liz?
-
OK. If it says that you don’t have any WordPress.com sites yet, that means that you created your site under a different user name. You are going to need to log into that other account in order to access those links above.
WordPress.com won’t be able to supply you with any of the login information for https://qigongacademie.wordpress.com/wp-admin/ as that information is deemed private.
-
Dear Liz,
Thank you very much, that was indeed the case; I used the wrong account!
***** (5 star rating) :)
-
- The topic ‘I own the website http://qigongacademie.wordpress.com/ but I can't login in the backend anymore’ is closed to new replies.