I own two domains and is unable to login due to no phone number and no codes my email is good but still is unable to login due to the two step crap

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  nycdvhelp · Member · Dec 25, 2019 at 12:58 pm

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  help me to regain control of my two domains nycdv.org and nycdomesticviolence.org please. my emails are good, (email visible only to moderators and staff) and (email visible only to moderators and staff)

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  staartmees · Member · Dec 25, 2019 at 3:04 pm

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  The Two Step Authentification certainly isn’t crap, it’s an extra security layer.
  As very clearly stated at https://en.support.wordpress.com/security/two-step-authentication/ your backup codes are essential to restore access to your sites.
  I tagged this thread with modlook to get attention from Staff.

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  staff-mckluskey · Staff · Dec 26, 2019 at 11:47 am

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  Hi @nycdvhelp, please reach out to passwordhelp[at]wordpress.com from the email address you used to set up the site. Our Account Recovery team will help you to regain access to the account.