I paid $99 but must have entered in the incorrect email address

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  jsevison · Member · Jan 10, 2013 at 9:06 pm

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  I’m not getting my reset password emails. How can I contact WordPress to get them to work with me on getting my email fixed. I paid the $99, how do I request a refund if I can’t log in?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 11, 2013 at 12:04 am

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  This thread is tagged for Staff assistance. Subscribe to it please so your are notified when Staff respond.

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  jsevison · Member · Jan 11, 2013 at 12:08 am

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  I don’t want to cancel our $99 subscription, I just need to make sure that my email is properly set as: (email visible only to moderators and staff) so that I can reset my password.

  Thanks!

  –Jay

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  timethief · Member · Jan 11, 2013 at 12:12 am

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  Thanks for the update.

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  jenia · Member · Jan 13, 2013 at 2:21 pm

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  You can change both your email address and password under settings: https://wordpress.com/#!/settings/

  If you can log into these forums, you can log into your WordPress.com, too — are you having trouble doing that?

  Let me know if you need further assistance.