I paid for an upgrade and it is not showing

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  jessicawochoa · Member · Apr 25, 2023 at 1:37 pm

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  Hi! I paid for an upgrade and it is not showing. I have my bank receipt but can’t find anything from wordpress

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 25, 2023 at 6:21 pm

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  Hi there!

  I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

  Could you kindly provide us with the URL of the site you purchased the upgrade? Once we have that information, we’ll be able to assist you better.

  Thank you!