I paid for Creator help but can’t find it

  • Unknown's avatar
    klingerealty · Member ·

    I’d like to get personal attention on my blog problems. It appears that I have paid for a Creator plan twice but can’t even get to the Live Chat.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-dragon · Staff ·

    Hey there,

    You can reach live chat support by visiting the help center and selecting Still need help?, then selecting Live chat. If chat is not available, this means all of our Happiness Engineers are currently assisting other users. When this happens, please check back, and we will do our best to connect with you. We can also help you here in the forums if you wish to share the issue you are having.

    WP
    Contact WordPress.com Support » Live Chat Support
    in WordPress.com Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    Hope this helps!

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