I paid for premium, yet my account does not reflect it.

• 

  julie3kirton · Member · Feb 23, 2014 at 5:21 pm

  • Copy link
  • Add topic to favorites

  I paid for premium, yet my account does not show it. Also, I would like a refund on my custom design I purchased because my blog is not showing the design.

  The blog I need help with is: (visible only to logged in users)

• 

  jboydston · Staff · Feb 24, 2014 at 7:06 pm

  • Copy link

  Hello there,

  I see two upgrades on your account:

  WordPress.com Premium for $99
  Premium Theme: Minimum $75

  WordPress.com Premium includes the following upgrades:

  – Domain Name & Mapping
  – Space Upgrade
  – No Ads
  – Custom Design
  – VideoPress

  You can read more about each feature here:
  http://store.wordpress.com/premium-upgrades/pro-bundle/

  Is there a specific feature of Premium that I can help you get setup? If you no longer want the Premium upgrade I can refund your purchase, less $26 for the domain name registration.

  Let me know if you have any other questions.

  :-)
  Joe