i paid for upgrade plan but is still show me thaat i am in free plan

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  negrescoblog · Member · Jul 1, 2017 at 1:25 pm

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  Hi. I made this payment to upgrade my plan, but is still says that my plan is the free and i have 3GB space instead of 6GB.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 1, 2017 at 8:04 pm

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  When did you purchase the upgrade?
  Which upgrade did you purchase?
  What is the domain URL please?
  Which username account registered the underlying .wordpress.com URL and purchased the upgrade for it?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Jul 2, 2017 at 8:26 am

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  Hi there,

  I can see the Personal Plan and your domain in your account, and it looks like both were added after you posted this thread. Please let me know if you still need help with this.