I paid now I cannot develop
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I paid for a year (walkworthy.blog) and it will not allow me to develop the site I chose. It keeps telling me I do not have a page
The blog I need help with is: (visible only to logged in users)
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If you are here with a question about .blog domains, please read this first: https://en.forums.wordpress.com/topic/help-with-dotblog-domains?replies=1
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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This thread is tagged for Staff to contact you and they will do that.
Live chat support https://en.support.wordpress.com/live-chat/ is only available to users who own an upgrade plan and only when Staff are available. For accounts with no upgrades the contact form will result in a thread on these forums, and for accounts with legacy single-upgrades the contact form will result in an email ticket.
Those with upgrades can access live chat 24/5 Monday to Friday during US business hours and on weekends when there are enough Staff available to respond.
Staff work their way through all support threads tagged for their attention in date stamp order from the first posted to the most recent as would be expected. How complex the issue in any thread is and how long it will take to resolve is unknown.
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Hi there,
walkworthy.blog is owned by another account, which is why you are unable to access it from the account you are logged in to (wjbranks). If you login to the other account, you will be able to edit the site :)
I am supposed to have live chat, where do I begin that?
The account you are logged in to is using the free plan. Logging in as the owner of walkworthy.blog will give you access to live chat support.
Come back to me if you have any questions.
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Hi wjbranks,
You’ve mentioned two different domains: walkworthy.blog and walkingworthy.blog. Which domain do you need help with?
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As I said in my previous post, walkingworthy.blog is the one upgraded to. You mentioned the other belongs to someone else already.
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You mentioned the other belongs to someone else already.
Yes, in your original message, you said walkworthy.blog was the domain. But you later clarified that it was actually walkingworthy.blog.
As I said in my previous post, walkingworthy.blog is the one upgraded to.
That domain is associated with a different account — williambranks. Are you able to login to that account? Once you’ve done so, you will be able to edit that site and manage the domain.
Let me know if you are able to login as williambranks.
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Hi wjbranks,
I’ve sent an email to the address on your account. I’ll follow up with you there for more information. Please let me know if you don’t receive it.
Thanks!
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I did not get the email
please use – (email visible only to moderators and staff) I will send you screen shots when I get your email.
It’s been three days since I paid you and I can’t get anywhere.
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Hi there,
I’ve sent the email to that address — also check your spam and social folders in case it has ended up there.
If you still haven’t received the email, please contact [redacted].
I’ll wait to hear from you.
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