I paid to register a domain, and I have to pay more to use it?

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  jefferymbryant · Member · Mar 27, 2024 at 3:59 pm

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  And I can’t transfer it for 2 months, or cancel it without losing it. What is this nonsense?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 28, 2024 at 10:46 am

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  Hi there,

  I understand your concerns, and I’m here to help clarify things for you.

  I checked your account and found out that you initially purchased a Starter plan, which included the registration of a domain for free as part of the plan benefits. However, it seems that on the same day, you decided to cancel your Starter plan. As a result, your website reverted to the free plan, but you retained ownership of the domain you registered.

  To use this domain as the primary address for your site, you would need to purchase a plan again. This way, you can fully utilize the domain you’ve registered.

  Regarding the 2-month transfer lock, this is a standard policy enforced by the Internet Corporation for Assigned Names and Numbers (ICANN). This policy applies to all domain registrars, not just WordPress.com.

  I hope this helps clarify the situation for you. If you have any more questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help.