I pay my domain "maurocuevas.com" in september 23rd and now my web page is out,

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  maurocuevas · Member · Oct 14, 2014 at 11:50 pm

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  I pay my domain “maurocuevas.com” in september 23rd
  and now my web page is out, claiming I didnt pay it.
  please review your information as soon as possible
  I need my web page and domain back in the web
  I can send the payment confirmation if you need it
  regards, Mauro Cuevas

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Oct 15, 2014 at 12:01 am

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  Hello there, Mauro,

  It is actually maurocuevasfotografia.com, rather than maurocuevas.com that expired as you can see in your Upgrades page:

  https://maurocuevasfotografia.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  It is this domain, which is also connected to your site, which is causing the trouble. If you no longer need this domain, let me know and I can disconnect it. That way, maurocuevas.com will start working almost immediately.

  However if you’re interested in saving maurocuevasfotografia.com, we can try.

  Here are the details about Domain Expiration, and what your choices are:

  Your domain maurocuevasfotografia.com expired on October 3, 2014. Before it expired, we sent email warnings and displayed notifications on your dashboard.

  Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order. You can learn more about expired domains here:

  Domain Expiration

  The good news is that you can still recover your domain, as it has not yet been deleted or purchased by someone else. A late renewal fee of $80 will be added to the regular price of renewal.

  You can renew this domain and manage all your other upgrades under Store > My Upgrades in your dashboard.

  Please let me know how you decide to proceed. I’m happy to help in anyway.

  Looking forward to hearing from you. Thanks very much.

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  maurocuevas · Member · Oct 15, 2014 at 12:40 am

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  Thank you for the quick response

  I understand the confusion

  I do not want the domain maurocuevasfotografia.com please disconnect it
  I do Need the domain maurocuevas.com

  in the blog maurocuevasfotografia.wordpress.com

  best regards

  Mauro Cuevas

  2014-10-14 21:01 GMT-03:00 WordPress.com Support Forums :

  thatrobyn replied to a forum topic that you subscribe to

  in response to the topic “I pay my domain “maurocuevas.com” in september 23rd and now my web page is out,”:

  Hello there, Mauro,

  It is actually maurocuevasfotografia.com, rather than maurocuevas.com that expired as you can see in your Upgrades page:

  https://maurocuevasfotografia.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  It is this domain, which is also connected to your site, which is causing the trouble. If you no longer need this domain, let me know and I can disconnect it. That way, maurocuevas.com will start working almost immediately.

  However if you're interested in saving maurocuevasfotografia.com, we can try.

  Here are the details about Domain Expiration, and what your choices are:

  Your domain maurocuevasfotografia.com expired on October 3, 2014. Before it expired, we sent email warnings and displayed notifications on your dashboard.

  Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order. You can learn more about expired domains here:

  Domain Expiration

  The good news is that you can still recover your domain, as it has not yet been deleted or purchased by someone else. A late renewal fee of $80 will be added to the regular price of renewal.

  You can renew this domain and manage all your other upgrades under Store > My Upgrades in your dashboard.

  Please let me know how you decide to proceed. I'm happy to help in anyway.

  Looking forward to hearing from you. Thanks very much.

  Reply View forum topic

  Want less email? Unsubscribe from this topic

  Thanks for flying with WordPress.com

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  thatrobyn · Member · Oct 15, 2014 at 12:48 am

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  Hello again!

  Thank you so much for getting back to me. I took care of this issue for you. I’ve removed the expired domain from your account. You shouldn’t have any trouble visiting http://maurocuevas.com/.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!