I purchased the premium plan for the wrong account

  • Unknown's avatar
    seaangelmarine89 · Member ·

    Hi, how can I get the plan transferred to my other account please? The difference was one period . in the email, so all the confirmation emails went to the same account and I didn’t realize it was wrong.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve checked our records and can confirm that you’ve canceled the plan, and a refund has been issued. You can now go ahead and repurchase the plan on your other account.

    If you encounter any challenges during the process or have any other questions, please don’t hesitate to get in touch. We’re here to help.

  • The topic ‘I purchased the premium plan for the wrong account’ is closed to new replies.