i purchased ubud but got a different theme?!? help!
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i purchased ubud but got a different theme?!!!!!
The blog I need help with is: (visible only to logged in users)
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Did you follow these instructions?
https://en.support.wordpress.com/themes/premium-themes/#how-to-get-a-premium-themeWhat you you see at these two spots please?
Dashboard > Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/
Dashboard > Store > Billing History -
as far as I am aware i followed the correct procedure. I viewed all themes, chose one, clicked purchase theme, it them made me sign up, which i did, i payed the money and then went to add a post and when I went to view post it came up with a theme totally different to the one i purchased.
it says ‘I do not have any upgrades yet (try one of our plans)’ and there is nothing in my billing history, but it has surely taken the money!
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This issue is being addressed via another support request:
https://en.forums.wordpress.com/topic/how-do-i-contact-word-press
Please direct further correspondence there.
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