i really want to talk to a real person?

• 

  theclaytonbutler · Member · Nov 20, 2013 at 8:11 pm

  • Copy link
  • Add topic to favorites

  what is your phone number?

  The blog I need help with is: (visible only to logged in users)

• 

  kraftbj · Staff · Nov 20, 2013 at 11:09 pm

  • Copy link

  Hi,

  We don’t offer phone support at WordPress.com. We’re actually fully distributed, meaning we don’t work out of an office, so no phone banks or cubicles or anything like that.

  Is there something I can help you with?

• 

  theclaytonbutler · Member · Nov 21, 2013 at 7:31 pm

  • Copy link

  I have 2 wordpress sites and one of them is saying that the page can not be displayed.

• 

  kraftbj · Staff · Nov 21, 2013 at 7:37 pm

  • Copy link

  Howdy,

  Are you referring to http://claytonhoytbutler.wordpress.com/? By default, your theme will display your latest blog posts, so as soon as you publish a blog post, it’ll appear on the home page. You can add a new post and see the list of other posts on your site at https://claytonhoytbutler.wordpress.com/wp-admin/edit.php

  If you would like to have a static, not-changing page, you can create a page via the Pages menu in your Dashboard (link: https://claytonhoytbutler.wordpress.com/wp-admin/edit.php?post_type=page ), then set it as your “Front Page”, in your Settings->Reading options (link: https://claytonhoytbutler.wordpress.com/wp-admin/options-reading.php )

  If you have any questions or need anything else, please let me know. Thanks!

• 

  theclaytonbutler · Member · Nov 22, 2013 at 6:17 pm

  • Copy link

  The page theclaytonbutler is messed up and claytonhoytbutler is working fine. Also I purchased the premium package and I am not seeing that I got it on claytonhoytbutler.com

• 

  kraftbj · Staff · Nov 22, 2013 at 8:27 pm

  • Copy link

  Hi,

  Your Premium Package was purchased for http://theclaytonbutler.wordpress.com originally, but was transferred a couple of days ago to http://claytonhoytbutler.wordpress.com/ and is present on that account.

  For the theme on http://theclaytonbutler.wordpress.com (Oxygen) is best when Featured Images are used. From the theme’s documentation:

  Featured Images

  To get the most of this theme, setting Featured Images is important.

  Post thumbnails are 470 pixels wide, unless you make the post Sticky to show off in the featured slider, in which case they’re 750 pixels wide. Keep in mind: if you mark a post as Sticky but the featured image is less than 750 pixels wide, then it won’t display in the slider and will still disappear from the river of posts.

  The posts that are lacking an image just need a featured image added to add them. Is that what you mean by it being messed up?