I received an email today to verify my email from (email visible only to moderators and staff), but it was addressed to th

• 

  bephilli · Member · Jan 22, 2015 at 2:25 pm

  • Copy link
  • Add topic to favorites

  I received an email today to verify my email address from (email visible only to moderators and staff), but it was addressed to the wrong person. The email was addressed to a Matt Mullenweg, and I am Ben Phillips. Please advise.

  The blog I need help with is: (visible only to logged in users)

• 

  bephilli · Member · Jan 22, 2015 at 2:27 pm

  • Copy link

  Here is the entire email:
  Dear Matt Mullenweg,

  We noticed that you still need to verify your email address. ICANN requires that we temporarily put your website on hold if you fail to verify your address.* Please take care of it right away to avoid disruption of services.

  All you need to do is click the button below (it only takes a few seconds). You won’t be asked to log in to your WordPress.com account — we’re simply verifying ownership of this email address.

  Verify Your Email Address

  Thanks for being a WordPress.com customer.

  Sincerely,
  WordPress.com

• 

  rachelmcr · Member · Jan 22, 2015 at 4:17 pm

  • Copy link

  Hi Ben,

  I’m very sorry for the confusion. That is a real email that’s sent to verify and validate your email address for the domain you registered.

  Our team is investigating why that email sometimes gets sent with the wrong name on it, but please go ahead and verify your email address as requested.

  Please let me know if you have any other questions about that!

• 

  bephilli · Member · Jan 22, 2015 at 4:18 pm

  • Copy link

  Rachel,

  Thanks so much for the prompt response! I’ll verify now. Have a great rest of your day.