I recieved a internet renewal notice for yellowdragonblog.com

  • Unknown's avatar

    I received an internet renewal notice for yellowdragonblog.com
    but my site is blanked and the contact form is blanked

    I am on SSDI so I need a reasonable accommodation from you ( I am disabled)
    I thought my renewals where set on automatic
    I was migrated to WordPress from the old google platforms
    most everything on my site such s statistics and new blogs go to a blank page
    thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I received an internet renewal notice for yellowdragonblog.com
    but my site is blanked and the contact form is blanked

    I am on SSDI so I need a reasonable accommodation from you ( I am disabled)
    I thought my renewals where set on automatic
    I was migrated to WordPress from the old google platforms
    most everything on my site such s statistics and new blogs go to a blank page
    thanks

    I saw your website, https://yellowdragonblog.com/ on WhoIs (https://www.whois.com/whois/yellowdragonblog.com) and didn’t find any pending renewals. However, I am adding modlook tag here for staff assistance.

    Please subscribe to this thread to keep yourself updated.

    Thanks!

  • Hi there,

    When did you receive this renewal notice? The only upgrade on your account is a custom domain, yellowdragonblog.com, and that renewed 47 days ago.

    most everything on my site such s statistics and new blogs go to a blank page

    That would point to a problem in your browser. Please try clearing the browser cache and cookies, and also make sure JavaScript is enabled in your browser.

    @vaidehisingh

    I saw your website, https://yellowdragonblog.com/ on WhoIs (https://www.whois.com/whois/yellowdragonblog.com) and didn’t find any pending renewals

    There is no possible way you can tell by looking at Whois whether an upgrade on WordPress.com is due for renewal. That can only tell you the current status of a domain registration, not of upgrades on a WordPress.com account. Please don’t guess when it comes to information only staff have access to.

  • Unknown's avatar

    incorrect the blog I need help with is yellowdragonblog.com

    not rappolee.wordpress.com

  • Unknown's avatar

    on Feb 13th I received an ICAHN address date warning email from WordPress
    It demands a new address but that URL leads to yet another blank WordPress page
    it threatens to not renew my domain name by March 1st

  • incorrect the blog I need help with is yellowdragonblog.com

    not rappolee.wordpress.com

    No one in this thread ever mentioned the site rappolee.wordpress.com. In my previous reply I said the only upgrade on your account is a custom domain, yellowdragonblog.com, and that renewed 47 days ago on 30 January, so there is no reason we’d be sending you a renewal notice.

    We also haven’t sent any recent emails regarding verifying contact information on that domain – that only happens when you first register your domain, and then if you later make changes to the contact information.

    Can you please give me the exact subject line of the email, and also the FROM address from which it was sent?

  • Unknown's avatar

    WordPress.com <(email visible only to moderators and staff)>

    Important Notice Regarding Your Domain Name(s)

    ICANN Whois Data Reminder Policy
    Please update your contact information.

    Dear Steven Rappolee,

    It’s that time of year. Because you are the administrative contact for the following domain names registered at WordPress.com as of 2/11/2018, ICANN, the Internet Corporation for Assigned Names and Numbers (and/or the associated ccTLD authority), requires that we ask you to review your contact data and make any changes necessary.

    YELLOWDRAGONBLOG.COM

    Review/Update your contact information now

    If you find that your domain contact data is current and accurate, there’s no need to take action. If, however, your domain contact information is inaccurate, you must correct it. (Under ICANN and ccTLD WHOIS rules and the terms of your registration agreement, PROVIDING FALSE CONTACT INFORMATION CAN BE GROUNDS FOR DOMAIN NAME CANCELLATION.) To review the ICANN policy, visit: https://www.icann.org/resources/pages/faqs-f0-2012-02-25-en

    Sincerely,
    WordPress.com Domain Support

    also, my site is working again after clearing cookies & cache
    ICANN wants an update of address and sent to support so here it is

    [contact information redacted by staff]

    Website
    http://yellowdragonblog.com

    Thanks

  • That is not a renewal notice. Nowhere in that email does the word “Renew” even appear.

    As that email explains, it is to verify that the contact information you provided when registering your domain is still correct, and to remind you to update it if it had changed. All registrars have to send out that email once a year to all domain owners.

    If the information for your domain is still correct, you can just ignore that email.

    Also note that this is a public forum, so the personal information you copied from that email is visible to anyone with access to the internet now. I have edited your reply to remove that information.

  • The topic ‘I recieved a internet renewal notice for yellowdragonblog.com’ is closed to new replies.