I requested a refund, but do I need to delete my site first to get it ???

  • Unknown's avatar
    ghairx · Member ·

    I requested a refund, but do I need to delete my site first to get it ???

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    No you do not need to delete your site first.

    Cancelling and refunding purchases
    There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
    • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    Canceling domains
    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    If you want Staff to investigate you must provide specifics.

    What is the URL of the domain?
    Which wordpress.COM plan did you purchase?
    Which wordpress.COM site did you purchase it for?

  • Unknown's avatar
    thesacredpath · Member ·

    Hi @ghairx, it looks like the refund has been issued. Watch for it to show up in your statement.

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