I requested a refund within 48 hours and was refunded and still charged

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  zav1518 · Member · Dec 1, 2016 at 7:21 pm

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  How do I contact an actual representative to solve this.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 2, 2016 at 12:29 pm

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  Hi there,

  I see you bought a Premium Plan on 10 November, and the refund was issued on the same day. You can see a receipt for the refund in your billing history, here:

  https://wordpress.com/me/purchases/billing/

  If you haven’t received the refund yet, please contact your bank as the delay would be between them and our payment processor. You can use the transaction ID in the receipt as a reference when contacting them.