I saw ads which shouldn't be on my blog!

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  frperinelli · Member · Jul 10, 2013 at 9:42 am

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  Hi, I purchased the No-Ads Upgrade for a single blog (per year). Today I found one ads into one of my posts. Why? Please let me know quickly.
  Thank you,
  Francesca Perinelli

  The blog I need help with is: (visible only to logged in users)

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  saouderkirk · Member · Jul 10, 2013 at 6:44 pm

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  Hi Francesca,

  In visiting your site, I don’t see any advertisements. If you do see an ad again, please take a screenshot and upload it to a Draft Post in your site. That will allow me to review it and find a solution.

  Please note that it’s possible for ads to appear in your browser that were not placed there by WordPress.com. These ads are sometimes caused by malware or a virus, but more often it is due to a browser extension or toolbar that you may have installed in your browser.

  These sites have further explanation and suggestions for eliminating the ads:
  http://onecoolsitebloggingtips.com/2012/09/14/bloggers-beware-of-adware/
  http://www.littletechiethings.com/2012/06/how-to-remove-ads-not-by-this-site.html
  http://blog.wikimedia.org/2012/05/14/ads-on-wikipedia-your-computer-infected-malware/

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  frperinelli · Member · Jul 12, 2013 at 1:05 pm

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  Hi!
  Thank you, it seems the problem solved by itself… In the same period it appeared a message which warned from a malware, maybe the two things were connected…
  I’ll read your suggestion all the same.
  Thank you again,
  Francesca

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  saouderkirk · Member · Jul 12, 2013 at 5:51 pm

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  Glad to be of service!

  If there is anything else I can help you with, please let me know!

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  frperinelli · Member · Aug 1, 2013 at 10:40 am

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  Hi Kirk (is that your name, right?)

  It’s me again, on the same matter: a few minutes ago I posted a new article and found out a banner linked to the word “Casino”.
  You can see it here: http://wp.me/p2pTXb-1cx

  Let me know soon, please.

  Thank you,
  Francesca

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  saouderkirk · Member · Aug 1, 2013 at 1:02 pm

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  Hello!

  I’m Simon – but thanks for asking!

  The screen shot is very helpful, as it helps us to identify exactly what is going on. That ad is in fact a product of a piece of software on your computer – CouponDropDown. It may have been quietly included with another item you’ve downloaded.

  There are step-by-step instructions here, at the blog Bleeping Computer, that will help you to remove that malware from your computer. Once CouponDropDown is removed, you should no longer see those advertisements.

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  frperinelli · Member · Aug 2, 2013 at 9:20 am

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  Sorry Simon… I thought “saouderkirk” was a sort of name :-)
  Thank you for the suggest, I’m going to follow the instructions.
  Francesca

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  saouderkirk · Member · Aug 2, 2013 at 12:47 pm

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  No problem, Francesca! Please let me know if you have any trouble, I’d be glad to help out.

  Happy Blogging!