i signed up for trial to premium but didn't seem to accept…. no email response

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  cassbrownjohnston · Member · Dec 29, 2014 at 4:47 pm

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  billing error?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 31, 2014 at 3:41 am

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  If you go to the following link, you will see buttons for “Try Now” or “Buy now” next to the Premium upgrade at the top.
  http://itscassonline.wordpress.com/wp-admin/paid-upgrades.php

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access the Store and set up the trial.

  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.

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  lizthefair · Member · Dec 31, 2014 at 1:47 pm

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  Hi Cass,

  I’m also not seeing the Premium Trial on your account, so could you try to sign-up again?

  The link TimeThief provided below is an easy way to get to the store page.

  http://itscassonline.wordpress.com/wp-admin/paid-upgrades.php

  Just click the Try Now button and fill out the billing info.

  If you still have trouble let me know and I’ll investigate further.