I suddenly have two accounts of the same domain

  • Unknown's avatar

    I logged in and I suddenly have 2 blogs. One that I use is locked and says to delete. The other is brand new and acts like my primary account. But it’s not. I have posts on the original blog, but it won’t let me see them and when you go to my blog page everything is empty. Can someone help!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I see that you are saying – one is a staging site and the other is the launched site.

    However, I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • Unknown's avatar

    thank you very much for your help. I will be sure to check there!

  • Hi there,

    Are you having problems when trying to access the sites directly, or via the WordPress.com interface?

    You have two sites listed in your WordPress.com account, because both are connected here via Jetpack, but if you’re no longer using the staging version of the site, we can remove that Jetpack connection so only the live version of your site is connected to, and listed in, your WordPress.com account.

  • Unknown's avatar

    Yes, that is exactly what I need! I am no longer needing the staging version of the site. I just need the live version. Thank you so so much for your help!! You have no idea how much I appreciate this!

  • Hey @dawnb543, I currently don’t see any Jetpack connected sites under your account. Have you disconnected them already?

    Let us know if you have more questions.

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