I switched my domain from WordPress.com to WordPress.org.

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  jessicabergbooks89a9886a8a · Member · Aug 2, 2020 at 9:42 pm

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  I switched from .com to .org, and now, when I go back to wordpress.com to request a refund for the premium plan, all my info is gone.

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  staff-doublebassd · Staff · Aug 3, 2020 at 5:10 pm

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  Hi there,

  What is your site URL? I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!