i think I am getting flase email for support. asking for money and my login details

  • Unknown's avatar
    pauloshiro · Member ·

    From: WP Official Support
    Sent: Monday, 4 November 2019 1:14 PM
    To: Oshiro, Paul
    Subject: RE: [EXTERNAL] RE: WordPress Support

    Hello Paul

    Whenever you install or update any plugins you need to make sure that the plugins should be compatible with your wordpress version which shows up on every plugin window !

    Plugins and themes are from third party providers and not from wordpress so we don’t take any liability for these.

    Here are the steps to make the payment !

    1. Please open http://www.wpofficialsupport.com in a new browser window.

    2. Click on contact us in the top right menu items.

    3. Once you do that you would see a yellow colour ‘Pay Now’ button in the Centre of the page.

    4. Just click on that – after this on next page put the amount in the price per item field and click on continue and then on last page you can make the payment by your credit or debit card.

    Once payment is done send us the receipt id which you would get on screen and also send us your godaddy webhosting account login info to verify your website ownership to get this started !

    Regards

    Roy Jones
    Service Business Manager
    [eedacted by staff]

    From:
    Sent: Monday, 4 November, 2019 12:03 AM
    To: (email visible only to moderators and staff)
    Subject: RE: [EXTERNAL] RE: WordPress Support
    Importance: High

    Hello please proceed. I note that all I did was to say yes when in my wordpress webpage as it asked to click yes for updates. Why is this my error?

    Thanks and best regards

    Paul

    From: WP Official Support
    Sent: Monday, 4 November 2019 12:54 PM
    To: Oshiro, Paul
    Subject: [EXTERNAL] RE: WordPress Support

    Hello Paul

    As we just checked your website database directories have got corrupted due to non-compatible third party plugin conflicts !
    The solution to this issues is – we will have to assign a wordpress expert for you from our support desk to get this fixed and there would be a one time expert fee applicable on this of $185 USD. To get this started you can reply back to this email !

    Regards

    Roy Jones
    Service Business Manager
    [redacted by staff]

    From: tawk.to
    Sent: Sunday, 3 November, 2019 01:49 AM
    To: Sam
    Subject: Chat transcript on wpofficialsupport.com started on Sunday, November 03, 2019, at 06:41 (GMT+0)

    Chat on wpofficialsupport.com
    Conversation started on : Sunday, November 03, 2019, at 06:41 (GMT+0)
    [06:41] Customer Support: Welcome to our site, if you need help simply reply to this message, we are online and ready to help.
    [06:43]
    Email :
    Phone : Website Address : http://bwag.us
    Looking For ? : Parse error: syntax error, unexpected ‘.’, expecting ‘)’ in /home/content/34/10786534/html/wp-content/plugins/simple-social-buttons/inc/utils.php on line 328
    [06:44] paul oshiro: need asap help!
    [06:44] paul oshiro: email and website is down!

    No tawk.to live chat account ? Create one for free here!

  • staff-mckluskey · Staff ·

    Hi there Paul!

    The only official support page for self-hosted WordPress.org sites are the community forums here:

    https://wordpress.org/support/forums/

    The site wpofficialsupport.com is not associated with WordPress in any way.

  • The topic ‘i think I am getting flase email for support. asking for money and my login details’ is closed to new replies.