I thought I canceled the account and am still getting charged. How can I stop that from happening?

  • Unknown's avatar
    shirotaacupunctureclinic · Member ·

    Please let me cancel the account – I thought I did cancel as I have not been using this site for years.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I don’t see any recent charges on this account. Is there a chance you have another account with us, and if so, can you log out and log back in as that user?

    If you’re not sure, you can use the form at wpchrg.com to find out. It’ll let you look up the most recent charge, then contact billing support directly.

  • The topic ‘I thought I canceled the account and am still getting charged. How can I stop that from happening?’ is closed to new replies.