I thought I had 14 days to cancel my plan

  • Unknown's avatar
    alyssabiviano · Member ·

    Wondering why I didn’t get the full refund?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hey there,

    I checked your account and noticed you did not receive the total refund. Since you just purchased the Plan without the domain subscription, the full refund should’ve been processed. I refunded the remaining charges back to you. It can take 7-10 business days for the refund to reflect on your bank statement.

    Please let me know if you have any other questions.

    Take care,

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