I thought you offer Live Chat?

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  hackatomjones · Member · Mar 24, 2021 at 1:27 am

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  Admin question

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  hydroracerlive1 · Member · Mar 24, 2021 at 1:37 am

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  So did I and I have a business account, there is no live chat.

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  ryrhino00 · Member · Mar 24, 2021 at 3:33 am

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  Hi,

  I am a volunteer.

  This document explains how to access live chat.

  https://wordpress.com/support/live-chat/#how-to-access-live-chat-support

  If you do not have a paid plan this forum is how to get support for WordPress.com

  You can find information about how to get support from this document.

  https://wordpress.com/support/help-support-options/

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  deancroyal · Staff · Mar 25, 2021 at 3:49 pm

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  @hackatomjones and @hydroracerlive1 – We do offer Live Chat for the following customers:

  – Annual agreement Premium plan customers (Monday through Friday)

  – Annual agreement Business plan and eCommerce plan customers (24/7)

  At the bottom of this page is “Compare our plans” which will convey this info and more: https://wordpress.com/pricing/

  Let us know if you have any other questions we can help with. We’ll be happy to help.