I tried a new theme, but when I returned to orig., all widgets are gone. Help!

  • Unknown's avatar

    how do I restore my original theme?

    I recently accidentally activated a new theme. I tried to switch back to my original 20/10 theme, but I have lost all my widgets. There’s nothing in my sidebar but my archive. I had spent AGES putting up widgets, Freshly Pressed icons and other awards, blogroll, etc.

    Can you help. Is there a draft saved of my original blog with the old widgets? Please help! It took me so long to get my blog the way I wanted!

    Hope you can help. So sorry, won’t do that again!

    Is there a way of previewing other themes without affecting the original blog.

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I’m sorry, but once you apply a new theme it will revert to the default. Even if you apply a theme that you used to have, it will not go back to the last version of what you had.

    You can preview themes by going to Appearance > Themes in your Dashboard. When you hover over a theme there will be a link to Preview as seen here:

    Screen Shot

    Cheers!

  • Unknown's avatar

    So, are you saying that there’s NO way to recover my previous settings: blogroll, awards, images, etc… and reinstate my blog as it was?

    I have tried other themes before, with no problem, but I’m not sure how this happened. It was a theme that was just being introduced; I thought I was merely trying it, and then when I went back, everything on my blog was gone. Can you clarify: do I need to start all over?

    Thanks.

  • Unknown's avatar

    Yes you will have to re-add your widgets. Widgets are theme-based so once you apply a new theme you will have to add them again.

    However, posts, pages and Media Library will remain as is.

  • Unknown's avatar

    I seem to have lost my allotted space upgrade when I switched themes and then switched back. I’m showing that I currently only have 3 GB of space but shouldn’t the upgrade include more?

  • Unknown's avatar

    Hi there,

    After looking into your account, I found that you have a WordPress.com Premium upgrade that includes the 10GB space upgrade on the site: thehuntingtonschronicles.wordpress.com.

    Do you want this moved to: talesfromthemotherland.me?

    Please let me know and I can move it for you.

    Thank you

  • Unknown's avatar

    Thanks for this quick response! Oh my… that would have been awesome, but I just bought more space for Tales From the Motherland, because I thought the support response would take too long. I sent another message 10 days ago, and have not gotten a response… I’ve been unable to post any new photos to my blog, so I haven’t been writing much. It’s been really frustrating, with readers writing to ask what’s up, etc. I just figured out this morning, that TFTM was out of space. I thought I’d bought the upgrade for TFTM not Huntington’s Chronicles, so never guessed that space was an issue. So, I would have loved for you to do that, but didn’t know that was even possible, and thought that support would take longer… Thanks.

  • Unknown's avatar

    Hi there,

    I have transferred the Premium upgrade to talesfromthemotherland.me and bundled the domain. I removed the Custom design upgrade that you purchased because the Premium upgrade already comes with it, and I have provided you a full refund for that.

    Feel free to reach out if you have any questions!

  • Unknown's avatar

    Can you clarify… if I switch to a new theme, will I lose my upgrades?

  • Unknown's avatar

    Hi there,

    You will not lose any upgrades (VideoPress, Custom Design, 10 GB of space, custom domain, No Ads) if you switch themes, but please note that any customizations/widgets will be gone.

    Cheers!

  • Unknown's avatar
  • Unknown's avatar

    You’re very welcome!

    Happy Blogging :D

  • Unknown's avatar

    I hadn’t seen your response about bundling and refunds… our messages must have crossed, but thank you very much! I can write… but all this tech stuff, turns me upside down every time! I find myself doing all kinds of annoying things! I’m learning… slowly. ; ) Thanks again for your help, Grace! I really appreciate it.

  • Unknown's avatar

    You’re welcome! Anytime! :)

    Let me know if you have any other questions!

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